Privacy Notice for Buyer Features and Gling Gling Pay
Last update: 17.07.2023
If you are a consumer shopping at a business that utilizes Gling Gling services, such as receiving digital receipts or email marketing messages, or if you have signed up for Gling Gling Pay, this Privacy Notice applies to you. This notice provides information on the data we collect about you, how we use it, when and why we share it with others, the duration of data retention, security measures, the role of cookies and similar technologies, the involvement of third-party service providers, and the choices you have to manage your data.
This Privacy Notice pertains to GLING GLING LLC and its affiliates, collectively referred to as “Gling Gling,” “we,” and “us.” It outlines how we collect, use, disclose, transfer, store, retain, or process your information when you engage in the following activities, collectively known as “Buyer Features“: (i) receiving digital receipts after making a purchase at a Gling Gling Seller, (ii) receiving email marketing communications from Your Sellers via Gling Gling, and (iii) visiting the Gling Gling profile portal for buyers (“Gling Gling profile“).
Furthermore, this Privacy Notice covers the collection, use, disclosure, and processing of your information when you choose to opt into Gling Gling Pay (“Gling Gling Pay“). It also explains the choices available to you regarding the use of your information, the precautions we take to protect personal information, and how you can contact us to inquire about our privacy practices.
For detailed information on our privacy practices related to the data we collect when you use https://gling-gling.com or when Your Sellers utilize Gling Gling product features other than the Buyer Features and Gling Gling Pay, please refer to this page: here. https://gling-gling.com also provides information about other Gling Gling product features that Your Sellers may utilize.
For Sellers who apply or sign up for a Gling Gling Account, click here to see the privacy notice that applies to you.
- Advertising and Email Marketing
- Providing, Improving, and Developing our Products and Services
- Protecting our Services and Maintaining a Trusted Environment
- With Your Sellers
- With our Affiliates and Group Companies
- With our Service Providers
- With Advertising Partners
- Business Transfers and Corporate Changes
- Safety and Compliance with Law
- With Others With Your Consent
- Aggregated and Anonymized Information
Application of this Privacy Notice:
This Privacy Notice is applicable only to the handling of information obtained from you under the following circumstances:
- When you interact with Gling Gling through the use of our Buyer Features. This includes providing information for digital receipts, Seller marketing, or Gling Gling Local Offers, as well as accessing the Gling Gling profile portal.
- When you utilize Gling Gling Pay. This refers to saving your contact and payment information with Gling Gling to facilitate a smoother checkout process with Your Sellers, provided the Seller employs Gling Gling Pay.
Exclusion of this Privacy Notice:
This Privacy Notice does not apply when Gling Gling processes your information as a service provider to Your Sellers. In such cases, a separate privacy notice is applicable, which can be found here. When you make purchases from Your Sellers, we collect specific information on behalf of the Sellers as their payment processor. This may include:
- Your signature and payment card details, such as card number, expiration date, and security code.
- Transaction specifics, such as the date, location, parties involved, transaction description, payment or transfer amounts, and the devices and payment methods used.
- Gift cards you purchase or receive.
- Billing and shipping addresses.
We obtain this information on behalf of Your Sellers to provide them with payment processing services. Your relationship with the respective Seller governs how they utilize and share this information, including with Gling Gling. Each Seller maintains its own privacy practices, and we recommend reviewing their privacy statements to understand the information they may collect about you. If you have any inquiries regarding a Seller’s privacy practices, please direct them to the Seller directly.
INFORMATION WE COLLECT ABOUT YOU
We utilize your data to improve Gling Gling’s products and services for your benefit and the benefit of others. The following outlines the data we collect about you, which may vary based on your location.
Information Provided by You
When you engage in a transaction with a Seller and request a digital receipt, consent to receiving marketing communications from Your Sellers, or sign up for Gling Gling Local Offers, we gather identifying information such as:
- Your email address.
- Your telephone number.
- Transaction history, including payment amount, items purchased, and the Seller involved.
- Any additional information you provide.
If you opt-in to Gling Gling Pay, you may furnish us with specific information referred to as “Gling Gling Pay Information,” including:
- Full name, mobile phone number, and email address.
- Payment card details and billing address.
- Shipping address and preferred shipping method.
Through the Gling Gling profile portal, you have the option to provide us with additional information, such as an alternate email address, telephone number, or details shared during interactions with Customer Support, including chatbots operating within our services.
Information Collected from Your Usage of the Gling Gling Profile Portal
When you access the Gling Gling profile portal, we collect information regarding your device, browsing activities, and usage patterns. The data obtained through this process may encompass:
- Identifiers, such as your Internet Protocol (IP) address, online identifier, and unique personal identifier (including device identifier, cookies, beacons, pixel tags, mobile ad identifiers, and similar technologies; customer number, unique pseudonym, or user alias; and other forms of persistent or probabilistic identifiers)
- Internet and electronic network activity information, including your browsing history and details regarding your interactions with the Gling Gling profile portal (e.g., visit dates and times)
- Electronic information, such as web browser and device characteristics
- Any other information you enter into the Gling Gling profile portal, such as your email address or telephone number
This information enables us to:
- Remember your data, eliminating the need for repetitive entry
- Monitor and understand your usage and interaction with the Gling Gling profile portal
- Customize the Gling Gling profile portal according to your preferences
- Evaluate the usability of our Gling Gling profile portal and the effectiveness of our communications
- Manage and enhance the Gling Gling profile portal and other products and services
SOURCES OF INFORMATION
We gather your information directly from you and other sources outlined below.
We collect information about you from the following sources:
- From you or your device, such as when you visit our Gling Gling profile portal, provide your contact information for digital receipts at a Gling Gling Point of Sale system, or opt-in to Gling Gling Pay.
- Your Sellers.
- Our group companies and affiliates.
HOW WE USE YOUR INFORMATION
We utilize your data for various purposes, including sending you transaction-related information, assessing the compatibility of our services in your country, safeguarding your data, combating fraud, complying with legal requirements, exploring opportunities for new product development, and assisting your Seller in marketing to you.
Advertising and Email Marketing
- Displaying your masked information in Your Sellers’ directory.
- Sending promotional email messages on behalf of Your Sellers or from Gling Gling.
Providing, Improving, and Developing our Products and Services
- Delivering Buyer Features and Gling Gling Pay, including digital receipts, Gling Gling Local Offers, and automatic population of Gling Gling Pay Information when transacting with Sellers using Gling Gling Pay.
- Operating, evaluating, developing, managing, and improving our business, which includes administering, analyzing, and enhancing Buyer Features, Gling Gling Pay, and other products and services; creating new products and services; assessing the effectiveness of our communications; and conducting internal functions like accounting, auditing, and billing.
- Personalizing and facilitating your usage of Buyer Features or Gling Gling Pay.
- Conducting analytics, including tracking and evaluating trends and usage of Gling Gling’s various products and services, and aggregating and deidentifying personal information.
- Conducting internal research.
Communicating with You
- Automatically sending digital receipts for future purchases made from Your Sellers and enabling Your Sellers to send you email messages via Gling Gling, based on your preferences.
- Communicating with you regarding Buyer Features or Gling Gling Pay and providing information we believe may be valuable to you.
- Responding to your requests and inquiries.
- Conducting surveys and gathering feedback about Buyer Features or Gling Gling Pay.
Protecting our Services and Maintaining a Trusted Environment
We employ your information to ensure the security and reliability of our services and to maintain a trusted environment. This includes:
- Conducting investigations, complying with applicable laws, regulations, and industry standards, and responding to lawful requests for information from the government or legal processes.
- Contacting you to resolve disputes and assist you with Buyer Features or Gling Gling Pay.
- Debugging to identify and fix errors that impact the functionality of our services.
- Enforcing our agreements, policies, and terms, including this Privacy Notice, Buyer Features General Terms of Service, and/or Gling Gling Pay Terms of Service (if applicable).
- Investigating, detecting, preventing, recovering from, or reporting fraud, misrepresentations, security breaches or incidents, and other potentially prohibited, malicious, or illegal activities.
- Protecting the security and integrity of our products and services, as well as the rights and property of Buyers, Sellers, and Gling Gling.
- Verifying or ensuring the quality and safety of Buyer Features or Gling Gling Pay, and improving, upgrading, or enhancing them.
- Verifying your identity.
- For any other purposes that we may inform you of from time to time.
Digital receipts may contain additional messages, offers, or links that could be relevant to you. For instance, you may have the option to provide feedback to a Seller, share your experience on social media, view your purchase history, participate in programs, visit websites, or take advantage of promotions. When you submit or share information through a receipt (such as providing feedback), we may share that information with Your Sellers, and you may receive responses from them. If you wish to opt out of receiving automatic digital receipts or modify your preferences regarding digital receipts or marketing, please refer to the “Your Choices” section below.
WHEN AND WITH WHOM WE SHARE YOUR INFORMATION
We share your information with various parties in the circumstances described in this section. This includes sharing information with people you interact with when using our services (such as Your Sellers), within our family of companies, with service providers who assist us in operating our services, and when required by law.
Here are the categories of service providers and third parties with whom we may share the information described in the “Information We Collect About You” section:
With Your Sellers
- We share the contact information you provide for a digital receipt with the Sellers you visit afterward.
With our Affiliates and Group Companies
We share information with our group companies and corporate affiliates, for the purposes outlined earlier. This may include sharing information to provide Gling Gling Local Offers or loyalty rewards, understanding your engagement with Gling Gling company products, and protecting our services.
With our Service Providers
We share information with service providers who assist us in providing, maintaining, and improving our services. This includes service providers involved in advertising campaigns, contests, special offers, and other events or activities on our behalf.
With Advertising Partners
Business Transfers and Corporate Changes
In the event of a corporate merger, consolidation, restructuring, sale of assets, or other corporate changes, we may transfer your information to a subsequent owner, co-owner, or operator of one or more of the services.
Safety and Compliance with Law
We may disclose your information if we believe it is reasonably necessary to comply with applicable laws, regulations, legal processes, or governmental requests. This includes situations where disclosure is required to establish, exercise, or defend legal rights, enforce agreements or policies, protect our or our customers’ rights or property, investigate illegal activity, or ensure the security and integrity of our services.
With Others With Your Consent
We may share your information with others if you provide your consent. This can occur when you direct us or authorize a third-party application or website to access your information.
Aggregated and Anonymized Information
We may share aggregated and anonymized information with our group of companies, affiliates, service providers, or other third parties. This type of information does not specifically identify you or any individual user of our services.
Please note that while we disclose personal information to third parties as described above, we do not sell your personal information.
COOKIES, OTHER SIMILAR AUTOMATED TECHNOLOGIES, AND ADVERTISING
Digital cookies and similar technologies play a vital role in enhancing our services by analyzing user behavior, thus allowing us to improve their usefulness, provide personalized experiences, and optimize ad performance.
When you engage with our Gling Gling profile portal or open our emails related to Buyer Features or Gling Gling Pay, we utilize automated technologies such as cookies, web server logs, web beacons, and other tools to gather specific information. A “cookie” is a text file that websites send to a visitor’s computer or internet-connected device to uniquely identify their browser or store information and settings. A “web beacon,” also known as an internet tag, pixel tag, or clear GIF, is a small graphic image that may be used within our Gling Gling profile portal or emails.
These automated technologies enable us to collect details about your device, internet activity, and inferred preferences as mentioned above. They serve the following purposes:
- Remembering your information to avoid repetitive data entry.
- Tracking and understanding your usage and interaction with our Gling Gling profile portal.
- Customizing our online services based on your preferences.
- Measuring the effectiveness and utility of our services and communications.
- Managing and improving our products and services.
While we implement some of these automated technologies ourselves, others are set by third-party service providers working on our behalf. For instance, we may utilize web analytics services from external companies (as described in the “Third-Party Analytics Services” section) to assess how customers utilize our websites. Additionally, certain technologies may be set by third parties assisting us in advertising our products and services to you based on your interests, using data collected from your web activity, including browsing or purchasing on our websites or third-party platforms, as well as your mobile site and app usage. This advertising method is commonly referred to as interest-based advertising or “targeted advertising.”
Your browser can notify you when cookies are being placed on your device and offer options to stop or disable them through browser settings. For instructions on managing these settings in popular browsers and devices, please refer to the following links:
- Manage cookie settings in Chrome and Chrome Android and Chrome iOS
- Manage cookie settings in Firefox
- Manage cookie settings in Internet Explorer
- Manage cookie settings in Microsoft Edge
- Manage cookie settings in Safari and Safari iOS
Please note that disabling cookies may result in certain features of our Gling Gling profile portal not functioning correctly. If you use a mobile device, you can manage the sharing of specific device data between your device and browser by adjusting privacy and security settings. For more information on cookies and managing your preferences, you can visit http://www.allaboutcookies.org.
In mobile applications, you can also access your device settings and select “Limit Ad Tracking” (for iOS devices) or “Opt out of Interest-Based Ads” (for Android devices) to restrict our use of information collected from or about your mobile device (such as precise location data) for the purpose of serving interest-based advertising.
Please refer to the “Your Choices” section for additional methods to opt out of interest-based or targeted advertising.
We rely on the assistance of external companies to analyze our website, track metrics, and deliver advertisements. While these companies are contractually obligated to keep data confidential, they have their own privacy policies that you should review.
Our analytics partners, assist us with the Gling Gling profile portal and Gling Gling Pay. These analytics providers utilize technologies such as cookies, web beacons, and web server logs to analyze your usage of the portal. We may share your site-use information, including your IP address, with these analytics providers and other service providers to help us understand how you and others use our Gling Gling profile portal.
Some web browsers offer the ability to send Do Not Track (DNT) signals to websites, indicating that you do not wish to be tracked during your online activities. Currently, our Gling Gling profile portal is not configured to respond to DNT signals or similar mechanisms from browsers.
HOW LONG WE KEEP YOUR INFORMATION
We store your information for as long as you use our products and services. Once you cease using our offerings, we retain your data for the necessary duration to carry out activities such as preventing fraud, collecting outstanding fees, enabling Your Sellers to make use of Gling Gling services for their business operations, resolving disputes involving you, fulfilling legal obligations, enforcing our agreements, and protecting our rights in a court of law.
The retention of your information aligns with the purposes stated in this Privacy Notice. This includes providing our services to you, adhering to relevant laws and legal obligations, safeguarding our legal rights, property, and users. We may keep copies of information pertaining to you, your transactions, or the services you have utilized for a period of time that conforms to specific criteria, such as applicable laws, statutes of limitations, or as reasonably necessary to comply with applicable laws, regulations, legal processes, or government requests. Furthermore, retaining information may be essential to facilitate Your Sellers’ continued use of Gling Gling services for their business, detect or prevent fraudulent activities, collect outstanding fees, resolve disputes, address service-related issues, assist in investigations, enforce our Gling Gling Pay Terms of Service or other relevant agreements or policies, or undertake any other actions in accordance with applicable laws.
As outlined below, you may have certain rights regarding your information. You can access, modify, or correct the information you have provided to us, control your location information, and choose to opt out of receiving promotional messages from Your Sellers.
You can utilize our Gling Gling profile portal to opt out of receiving automatic digital receipt communications from all Your Sellers. Through our Gling Gling profile portal, you also have the option to opt out of receiving promotional emails from Your Sellers. Additionally, you can download, update, or delete your contact information that we have on record using the Gling Gling profile portal.
Moreover, you can always unsubscribe from or manage your preferences regarding digital receipts or marketing emails that we send on behalf of a Seller by following the instructions provided in those messages. Please note that opting out of communications may impact your use of the Buyer Features. If you choose to opt out of promotional communications, we may still send you transactional communications, such as digital receipts that you have requested.
Please note that Sellers’ Loyalty programs and promotional text message programs that you have enrolled in on a Seller-specific basis are not covered by Gling Gling’s Buyer Features. If you have signed up for a Seller’s Loyalty or text marketing program and wish to change your preferences, text STOP to discontinue receiving Loyalty and promotional text messages from that Seller or directly contact the Seller.
Gling Gling Pay
You have the ability to access, delete, or modify your Gling Gling Pay Information. However, please note that we may require additional information or documentation to verify your identity for such requests.
If you encounter any difficulties in removing or modifying your Gling Gling Pay Information, please contact our Help Center. If your Gling Gling Pay account is terminated or if you opt out of Gling Gling Pay, we will unlink and remove all of your Gling Gling Pay Information within a reasonable timeframe. However, if you have completed order transactions with a merchant that utilizes Gling Gling Pay, we will retain your Gling Gling Pay Information in order to provide services to the merchant and comply with applicable laws.
CHILDREN’S PERSONAL INFORMATION
If you are a child under 13, please don’t use our services. If we collect your data and later learn you are a child under 13, we will delete it.
Our services are general audience services not directed at children under the age of 13. We do not knowingly sell or share the personal information of children under the age of 13. If we learn that any information we collect has been provided by a child under the age of 13, we will promptly delete that information.
HOW WE SECURE INFORMATION
We do a lot to keep your data safe. While we think we have strong defenses in place, no one can ever guarantee that hackers won’t be able to break into our sites or steal your data while it is stored or flowing from you to us or vice versa.
We maintain administrative, technical, and physical safeguards to protect your information from loss, theft, and misuse, and unauthorized access, disclosure, alteration, and destruction. Nevertheless, the internet is not a 100% secure environment, and we cannot guarantee the absolute security of the transmission or storage of your information. We hold information about you both at our own premises and with the assistance of third-party service providers.
STORAGE AND PROCESSING
We operate in multiple countries, and your data may be transferred and processed outside of your country of residence. We, or our service providers, may move and store your information in the United States and other countries.
CHANGES TO THIS PRIVACY NOTICE
We reserve the right to make changes to this Privacy Notice. When changes are made, we will post a revised version, which will become effective on the day it is published on our platforms. If there are any material changes in how we use your information, we will provide advance notification, including via email if you have provided one. If you disagree with the changes, you have the option to discontinue using our services at any time.
HOW TO CONTACT US
Please contact our privacy team with any questions or concerns regarding this Privacy Notice:
9639 Magnolia Blossom Dr, Tampa, FL 33626
If you have any questions or concerns regarding our notice, or if you believe our notice or applicable laws relating to the protection of your personal information have not been respected, you may file a complaint with our privacy team listed above. We will respond to let you know when you can expect a further response. We may request additional details from you regarding your concerns and may need to engage or consult with other parties in order to investigate and address your issue. We may keep records of your request and any resolution.